CalculateAndQuote (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.
1. Information We Collect
We may collect the following types of personal information:
- Contact information: your name, email address, phone number, and mailing address.
- Calculator inputs: age, income, family status, health information, and financial details that you voluntarily provide when using our coverage calculators.
- Communication data: messages, inquiries, and feedback submitted through our contact form.
- Technical data: IP address, browser type, device information, operating system, referring URLs, and pages visited — collected automatically via cookies and analytics tools.
- Marketing data: UTM parameters and campaign identifiers associated with your visit.
2. How We Use Your Information
We use the information we collect to:
- Generate personalized insurance coverage estimates.
- Connect you with appropriate insurance carrier quotes and recommendations.
- Respond to your inquiries and provide customer support.
- Improve our website, calculators, and services through analytics.
- Send relevant communications about your inquiry (with your consent).
- Comply with legal obligations and protect against fraud.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Insurance carriers: to obtain quotes and facilitate applications on your behalf, only with your explicit consent.
- Service providers: trusted third parties that help us operate our website (hosting, email delivery, analytics, CRM) — bound by confidentiality agreements.
- Legal requirements: when required by law, court order, or to protect the safety and rights of our users and business.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience:
- Essential cookies: necessary for the website to function properly.
- Analytics cookies: help us understand how visitors use our site (e.g., Google Analytics).
- Marketing cookies: used to measure advertising effectiveness (e.g., Meta Pixel).
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- TLS/SSL encryption for all data transmission.
- Secure, access-controlled data storage.
- Regular security reviews and updates.
- Limited employee access to personal information on a need-to-know basis.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete information.
- Withdraw consent for the collection, use, or disclosure of your personal information (subject to legal obligations).
- Request deletion of your personal information where applicable.
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Calculator data and lead information are retained for up to 24 months after your last interaction, unless you request earlier deletion.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@calculateandquote.ca
- Phone: (416) 555-0123
- Address: Ontario, Canada
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. For questions, visit our contact page.